Privacy Policy
Who We Are and How to Contact Us
Ramipil operates as a consulting studio based at 4 Summerhill Rd, Dartford DA1 2LP, United Kingdom. We can be contacted by email at [email protected] or by telephone on +44 844 247 1388.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Ramipil is the data controller in respect of personal data collected through this website and in the course of providing our consulting services.
This Privacy Policy explains what personal data we collect, the purposes for which we use it, the legal bases we rely on, and the rights available to you as a data subject. We are committed to handling your personal data responsibly and in compliance with applicable UK data protection law.
What Personal Data We Collect
We collect personal data in the following circumstances:
Contact and enquiry data: When you use the contact form on our website or send us an email, we collect your name, email address, telephone number, and the content of your message. This information is necessary to respond to your enquiry.
Website usage data: When you visit our website, certain technical data is collected automatically, including your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit. This data is collected through cookies and similar technologies where you have provided consent.
Client engagement data: When you engage Ramipil for consulting services, we may collect additional information relevant to delivering those services, such as information about your business, professional background, and project requirements. This data is collected directly from you during the course of our engagement.
We do not knowingly collect personal data from individuals under the age of 18, and our services are directed at adult professionals.
Legal Bases for Processing
Under UK GDPR, we are required to identify a lawful basis for each processing activity. The bases we rely on are as follows:
Legitimate interests (Article 6(1)(f)): We process contact and enquiry data to respond to enquiries and to manage our business relationships. We consider this processing to be within our legitimate interests as a business, and we have assessed that it does not unduly override the interests or rights of individuals.
Contract performance (Article 6(1)(b)): Where you engage us for consulting services, we process personal data as necessary to perform our obligations under the engagement agreement.
Consent (Article 6(1)(a)): Where we use analytics or marketing cookies, we do so only with your prior consent, which you can manage through our cookie preferences tool at any time.
Legal obligation (Article 6(1)(c)): We may process personal data where required to comply with a legal obligation, such as retaining records for tax purposes under HMRC requirements.
How We Use Your Personal Data
We use the personal data we collect for the following purposes:
To respond to enquiries submitted through the contact form or by email or telephone. To deliver consulting services where an engagement has been agreed. To maintain records of our business activities as required by law. To analyse how visitors use our website in order to improve its content and functionality, where consent has been provided for analytics cookies. To comply with applicable legal obligations.
We do not use your personal data for automated decision-making or profiling in ways that produce legal or similarly significant effects.
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
Sharing Your Personal Data
We may share your personal data with the following categories of recipients in the following circumstances:
Service providers: We may use third-party service providers to support our operations, including email hosting, website hosting, and analytics. These providers process personal data on our behalf and are bound by data processing agreements requiring them to handle data only in accordance with our instructions and applicable law.
Legal and regulatory authorities: We may disclose personal data to regulators, law enforcement agencies, or courts where required to do so by law, or where we have a legitimate interest in protecting our legal rights.
Professional advisers: We may share personal data with our legal advisers, accountants, or insurers where necessary for the conduct of our business.
We do not transfer personal data outside the United Kingdom or the European Economic Area except where appropriate safeguards are in place in accordance with UK GDPR requirements.
How Long We Keep Your Data
We retain personal data only for as long as is necessary for the purposes for which it was collected, or as required by law.
Enquiry data where no engagement follows is typically retained for a period of twelve months, after which it is securely deleted. Client engagement data is retained for a period of six years following the conclusion of the engagement, in accordance with standard commercial record-keeping practice and HMRC requirements. Website analytics data is retained in accordance with the retention settings of the analytics platform used, and is typically anonymised or deleted after twenty-six months.
When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an individual.
Your Rights Under UK GDPR
As a data subject, you have the following rights under UK GDPR, which you may exercise at any time by contacting us at [email protected]:
Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is used.
Right to rectification: You have the right to request that we correct any inaccurate personal data we hold about you, or complete any incomplete data.
Right to erasure: You have the right to request that we delete your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected.
Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while a complaint is being investigated.
Right to data portability: Where processing is based on consent or contract performance, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to processing based on legitimate interests, including for direct marketing purposes.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
We will respond to all valid requests within one calendar month. If your request is complex or numerous, we may extend this period by a further two months, and we will notify you accordingly.
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. The ICO can be contacted at ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Security of Your Personal Data
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include the use of secure email protocols, restricted access to personal data within our organisation, and the use of reputable third-party service providers who maintain appropriate security standards.
No method of transmission over the internet or electronic storage is entirely secure. While we take reasonable precautions, we cannot guarantee the absolute security of data transmitted to or from our website.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies. For full information about the cookies we use, the purposes for which they are used, and how to manage your preferences, please refer to our Cookie Policy, which is available at cookies.html.
You can manage your cookie preferences at any time using the Cookie Preferences link available on every page of this website.
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal data to them. The inclusion of a link does not constitute an endorsement of the linked website or its content.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable law. The date at the top of this document indicates when it was last revised. We encourage you to review this policy periodically. Where changes are material, we will take reasonable steps to bring them to your attention.
Continued use of our website following any update to this policy constitutes your acknowledgement of the revised terms.